Education & Training
A high school diploma or GED is required and in some cases a college degree may also be required for this position. Service supervisors must obtain the necessary license or certification for the state/province they are operating in within 90 days of their start date.
Service supervisors must have extensive experience in the pest control industry as a technician specifically as they are responsible for overseeing techs. A high school diploma or GED is required and in some cases a college degree may also be required for this position. Occasionally, prior supervisor experience is required, but that is at the discretion of each individual employer. Service supervisors must obtain the necessary license or certification for the state/province they are operating in within 90 days of their start date.
Pest control service supervisors are responsible for training, coaching and encouraging the team of technicians. Specific responsibilities include but are not limited to helping technicians on difficult assignments and keeping track of materials; ensuring all equipment functions properly; overseeing the activities of sales and service technicians; and teaching pest control best practices and company policies. Service supervisors must obtain the skills necessary to evaluate, price and schedule jobs while also ensuring quality control and may have to occasionally perform pest control services themselves when necessary as well.
*Disclaimer: Exact compensation and benefits packages are at the discretion of individual employers. Data is provided by the U.S. Dept. of Labor’s Bureau of Labor Statistics and BLS.gov.
Pest Control Supervisor Job Description
The duties and responsibilities of a pest control supervisor include overseeing all pest control technicians and contributing to customer base growth, retention and company profitability.
As a pest control service supervisor, you would have the opportunity to work in many different types of environments – a typical day can take you to the office to train junior staff members, or inside and outside people’s homes, storage facilities, warehouses, restaurants, schools, hospitals and everywhere in between.
During a typical workday, you may be required to:
- Train pest control technicians and assist them in their day-to-day tasks.
- Use your ‘detective’ skills to identify their problem and provide a solution.
- Communicate effectively with customers about what their pest problem is and how you will solve it.
- Use and maintain safety equipment including bump caps, gloves, goggles, respirators, eye washers, first aid kits and spill abatement equipment.
- Inspect, crawl and work in sub-areas, basements and attics of structures.
- Work with and around pest control products that have been approved for use by the Environmental Protection Agency (EPA) to control pests, making sure to follow labels appropriately.
- Understand integrated pest management (IPM) and use the appropriate methods to treat infestations.
- Operate company vehicles, power sprayers, foggers, dusters, drills, vacuums and a variety of common hand and power tools and other equipment.
- Perform minor repairs on tools and related equipment, as needed.
Pest Control supervisor Salary
According to the U.S. Bureau of Labor Statistics, the average annual wage for service supervisors is $52,680 and the average hourly wage is $25.33*
*Disclaimer: Exact compensation and benefits packages are at the discretion of individual employers.
Technology is constantly changing the landscape of almost all industries, and professional pest control is no exception. New innovations in pest control continue to improve the industry and allow pest control professionals to do their jobs more accurately and efficiently. It’s also a lot of fun to operate the devices and put all those hard-earned gaming skills to good use!
Pride & Professionalism
Pest pros are everyday heroes. The work they do touches millions of lives every day. In fact, public health officials attribute the quality of life we enjoy today to three things: better sanitation, better pharmaceuticals and medicine, and better pest control. Pest control professionals are not only protecting most people’s largest investment — their property — but their health as well. Learn more about working in this great industry!
Careers in Action: Massey Services
Interested in learning about what your career progression could look like in the professional pest control industry? This month's career spotlight profiles Cliff, a Regional Manager with Massey Services, who is on the fast track for success. Click to learn more about Cliff's story.